Comments on telecommunicator-training standard draft due Sunday
The Association of Public-Safety Communications Officials released for comments proposed changes to the draft of a candidate American National Standard (ANS) that identifies the minimum training requirements for public safety telecommunicators. Comments regarding the proposed changes are due Sept. 26.
Candidate APCO ANS 3.103.1-200x identifies minimum training requirements for public-safety call-takers, fire-service dispatchers, law-enforcement dispatchers and emergency medical dispatchers and defines this training for the public-safety agencies to provide to telecommunicators in certain knowledge and skills. Changes include requiring agencies to provide training on handling calls pertaining to missing, abducted and/or sexually exploited children and handling calls from children.
The proposed changes and the draft standard can be downloaded for review at http://www.apcointl.org/new/commcenter911/ansi-activity.php.