Verint announces Audiolog enhancements for NG-911
Verint Systems today announced enhancements to its Impact 360 for Public Safety Powered by Audiolog software that are designed to make the recording and logging solution work in next-generation 911 (NG-911) environments, which enable emergency voice, text, photo and video communications.
Current Verint solutions allow CAD screens and voice recordings associated with an incident to be grouped together for quick reference and provide incident-reconstruction capabilities. The latest version expands that capability across multimedia platforms.
“The ability to capture, analyze and act on multimedia interaction data is a monumental step forward — one that gives today’s agencies access to more information than ever to facilitate faster, more informed decision making and response,” Gary Trudo, Verint System’s vice president of public safety and mid-market solutions, said in a prepared statement.
Verint officials have played a key role in the upcoming ICE 8 interoperability testing and certification event being conducted by the National Emergency Number Association (NENA) later this year, and this work is evident in the Impact 360 solution, said Kristyn Emenecker, Verint System’s director of solutions marketing.
“Everything that’s come out of that has been built into this new version of audiolog, which has the ability to accept feeds in native format from all different types of media — not just voice recording, radio recording and the associated screens, but also SMS text, video and pictures, and telematics and mapping and all the different data sources associated with 911,” Emenecker said during an interview.
In addition to “embracing the vision of next-generation 911,” the latest Verint solution provides optional encryption capability and support new technologies, such as the use of Blu-Ray discs for backup storage, Emenecker said.
Previously in beta testing and controlled release, the Impact 360 solution is now generally available, Emenecker said. For many Verint customers that purchased systems during the last five year, the latest solution is available via a software upgrade, she said.
“It’s something you can do with a software upgrade, if the existing hardware meets the specs,” Emenecker said.
