https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-new-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
    • IWCE’s Video Showcase
    • Product Guides
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookie Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Omdia Crit Comms Circle Podcast
    • Galleries
    • IWCE’s Video Showcase
    • Product Guides
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
    • Sponsored content
  • IWCE
    • Back
    • Conference
    • Why Attend
    • Exhibitor Listing
    • Floor Plan
    • Exhibiting Information
    • Join the Event Mailing List
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Cookie Policy
    • Terms of Service
    • Privacy Statement
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Call Center/Command


NowForce connects first responders to dispatch via cell phones

NowForce connects first responders to dispatch via cell phones

The NowForce apps allow CAD systems to track the real-time location of cellphone-carrying officers and integrate this data into their dispatch system.
  • Written by Urgent Communications Administrator
  • 21st February 2012

NowForce is harnessing GPS-enabled smartphones to give first responders an always-on connection to their computer-aided dispatch systems.

The NowForce apps allow CAD systems to track the real-time location of cellphone-carrying officers and integrate this data into their dispatch system. It also lets dispatch send and receive messages to these officers in real-time, and track which users open alert messages — giving a more-realistic assessment of available personnel during emergencies.

In addition, the software allows departments to attach skills information to each officer’s NowForce profile. For example, in the case of a medical emergency, dispatch can contact staff members who are both closest to the incident scene and most qualified to deal with it.

“You and I could be standing side-by-side, but if you were qualified to respond to a specialized medical emergency and I was not, the NowForce system would only contact you,” said Jason Goldberg, NowForce’s North American sales manager. “The app can be given to CPR-qualified citizens and on- and off-duty first responders. Qualified personnel with the application would not only be notified, but be able to accept a dispatch and send their response status similar to a mobile data terminal.”

The NowForce platform is accessible using a Web browser on dispatch terminals and users’ smartphones. It can be purchased as an on-site solution (NowForce installs servers to manage it), or as a cloud-based solution (where NowForce handles all of the back office aspects.)

“The advantage of the cloud-based solution — besides the fact that you don’t have to manage the servers — is that it can be accessed from anywhere with Web access,” Goldberg said. “This can be incredibly useful whenever key staff are out of the jurisdiction.”

Designed to work either as a standalone dispatch system or an additional layer to existing CADs, NowForce is licensed on an ongoing per-user basis. Volume discounts for large departments are available.

Tags: Call Center/Command content

Most Recent


  • Command-injection bug in Cisco industrial gear opens devices to complete takeover
    A security vulnerability has been found in Cisco gear used in data centers, large enterprises, industrial factories, power plants, manufacturing centers, and smart city power grids that could allow cyberattackers unfettered access to these devices and broader networks. In a report published on Feb. 1, researchers from Trellix revealed the bug, one of two vulnerabilities discovered that […]
  • AR-based next-gen maps aim to rebalance detail and simplicity
    Every sat-nav user is familiar with the chagrin of missing their turn because the map’s lines and circles don’t resemble the real world. Yandex is blaming maps, not users, for these errors. At its annual conference in December, the company presented its re-designed maps boasting natural-looking 3D objects such as trees, bus stops, colored buildings, […]
  • Vodafone UK starts 'risky' shift to 5G standalone
    Vodafone’s Andrea Dona has unflattering words for some of the IT products that could sit inside his high-performance 5G network. “There are OSS limitations,” said the chief network officer of the UK service provider, referring to operational support systems from unnamed vendors. “If there is full automation on the 5G element, and the OSS is […]
  • ChatGPT may be fastest-growing app of all time, UBS Says
    OpenAI’s immensely popular chatbot ChatGPT may just have broken the record for the fastest-growing app in history, reaching an estimated 123 million monthly active users less than three months after launch. According a research note from UBS shared with AI Business, TikTok took nine months to hit 100 million MAUs and it took Instagram 2.5 years […]

Leave a comment Cancel reply

To leave a comment login with your Urgent Comms account:

Log in with your Urgent Comms account

Or alternatively provide your name, email address below:

Your email address will not be published. Required fields are marked *

Related Content

  • NowForce connects first responders to dispatch via cell phones
    Newscan: Feds recover millions from pipeline ransom hackers, hint at U.S. Internet tactic
  • Cyber is the new Cold War, and AI is the arms race
  • Private wireless networks in the US start going public
  • Microsoft patches 6 zero-day vulnerabilities under active attack

Commentary


How 5G is making cities safer, smarter, and more efficient

26th January 2023

3GPP moves Release 18 freeze date to March 2024

18th January 2023

Do smart cities make safer cities?

  • 1
6th January 2023
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

Command-injection bug in Cisco industrial gear opens devices to complete takeover dlvr.it/Sj6X3l

8th February 2023
UrgentComm

AR-based next-gen maps aim to rebalance detail and simplicity dlvr.it/Sj4gdM

7th February 2023
UrgentComm

Vodafone UK starts ‘risky’ shift to 5G standalone dlvr.it/Sj4dPJ

7th February 2023
UrgentComm

ChatGPT may be fastest-growing app of all time, UBS Says dlvr.it/Sj4NfL

7th February 2023
UrgentComm

Public-safety coalition renews efforts to secure federal NG911 funding dlvr.it/ShwGfn

4th February 2023
UrgentComm

Newscan: Cyberattacks on DoE national labs draw lawmaker scrutiny dlvr.it/Shvpw3

3rd February 2023
UrgentComm

The shine begins to wear off 5G private wireless dlvr.it/Shth0P

3rd February 2023
UrgentComm

Phishers trick Microsoft into granting them ‘verified’ Cloud Partner status dlvr.it/Shqngn

2nd February 2023

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.