https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Events
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookies Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • Microwave/RF
    • T&D World
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Galleries
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Events
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
  • IWCE
    • Back
    • Conference
    • Special Events
    • Exhibitor Listings
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookies Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • Microwave/RF
    • T&D World
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

NG-911


News

Sprint begins text-to-911 trial in Vermont

Sprint begins text-to-911 trial in Vermont

Sprint becomes the second wireless carrier to test text-to-911 service in the state of Vermont.
  • Written by
  • 4th December 2012

Sprint Wireless yesterday embarked on 911 text messaging, with the nationwide carrier starting a four-month trial of the technology in Vermont, which is the first state to support two text-to-911 trials.

"We learned a lot from the original text-to-911 trial in Vermont, including that this new technology can save lives," David Tucker, executive director of the Vermont Enhanced 911 Board, said in a statement. "The fact that a large number of individuals who are deaf or hard of hearing already use Sprint as their preferred carrier means we will be better able to provide access for that population to the Vermont 911 system as a result of this trial with Sprint.

"The success of our first trial caused us to reach out to other carriers and we are very pleased that Sprint has stepped forward to participate. Ultimately, it will be important to get all of the wireless carriers that provide service in Vermont to do the same."

During the trial, all text messages from Sprint customers to 911 will be rerouted through the Williston public-safety answering point (PSAP), which is using a solution provided by 911 vendor Intrado. Because Vermont already was conducting one trial with Verizon Wireless, it was not difficult to add support for a second carrier, according to John Snapp, chief technical officer for Intrado.

"Adding the second carrier onto Vermont was very easy," Snapp said during an interview with Urgent Communications. "There wasn't anything Vermont had to do, except accept the test calls."

But the task was not as simple for Sprint, which is a "very complex carrier" that supports a number of MVNO partners on its network, Snapp said.

"Their network — with the number of different carrier partners the work with, the type of phones they have and the networks they have — was much more complex that the other deployments we've done," he said. "I was impressed with how they did this in an extremely professional manner, bringing all the right resources — dedicated from the high levels, all the way down — and knocking this out in a very short order."

In the summer of 2013, Sprint will turn off its iDEN network, so that technology will not be included in this trial, Snapp said.

Snapp reiterated that voice calls to 911 are a better method of making emergency calls. However, in situations where a voice call is not an option — for instance, when a caller needs to remain quiet for his own safety, or when the caller is unable to hear or speak — texting to 911 will be an option in Vermont during the trial period.

"As a deaf Vermonter, I'm so proud of our state's leadership in testing text-to-911 services, which is especially important for the Vermont deaf and hard-of-hearing communities," Keri Darling, director/trainer for Deaf Vermonters Advocacy Services, said in a statement. "Texting has been an integral part of my daily life and for so many others who cannot use a regular voice phone. This is an important and big step towards providing access to emergency services for all Vermonters."

Mike Ellis, national director-Sprint Relay Services, echoed this sentiment.

"Sprint is always looking for ways to bring new products and services to its customers that will help improve their everyday lives and is pleased to participate in this trial program with the state of Vermont," Ellis said in a statement. "The possibility of sending a text message to 911 can offer an alternative to the deaf and hard-of-hearing during emergencies, and Sprint looks forward to working with Vermont in testing and evaluating the service."

Tags: Intrado PSAP News NG-911 Public Safety News

Related


  • Sprint becomes the second wireless carrier to test text-to-911 service in the state of Vermont.
  • Sprint becomes the second wireless carrier to test text-to-911 service in the state of Vermont.
  • Sprint becomes the second wireless carrier to test text-to-911 service in the state of Vermont.
  • Sprint becomes the second wireless carrier to test text-to-911 service in the state of Vermont.

Leave a comment Cancel reply

To leave a comment login with your Urgent Comms account:

Log in with your Urgent Comms account

Or alternatively provide your name, email address below:

Your email address will not be published. Required fields are marked *

Related Content

  • Businesses struggle with cloud availability as attackers take aim
  • Newscan: San Diego Gas & Electric starts private LTE build using CBRS spectrum
  • Public safety needs a better way to triage emergency calls
  • Newscan: FBI received over 100,000 pieces of digital evidence after Capitol attack

Commentary


Public safety needs a better way to triage emergency calls

13th January 2021

In challenging year, working with public safety to move FirstNet forward

30th December 2020

Communications solutions must evolve quickly to meet needs of a changing world

31st October 2020
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

Become a Thought Leader at IWCE 2021! We are looking for dynamic speakers to present case studies and technical tal… twitter.com/i/web/status/1…

26th January 2021
UrgentComm

RT @IWCEexpo: 📆 Mark Your Calendars: IWCE will be returning to Las Vegas this September and registration is slated to open in April 📆 Wa…

15th January 2021
UrgentComm

RT @IWCEexpo: ⚡FLASH SALE: Don't miss this exclusive offer! Passes to #IBFVirtual are now 50% off with code TWITTER50. Take advantage of th…

6th November 2020
UrgentComm

Get ready for part 2 of "Ensuring Public Safety Emergency Communications" next week! @PCTEL_inc will explore… twitter.com/i/web/status/1…

3rd November 2020
UrgentComm

Over the past few months, we’ve seen the world transform, and it's clear that cities will be affected in the long-t… twitter.com/i/web/status/1…

27th October 2020
UrgentComm

Florida state & local agencies subscribing to the Statewide Law Enforcement Radio System (SLERS) will be able to co… twitter.com/i/web/status/1…

26th October 2020
UrgentComm

Tune in to @slacorp CEO Josh Lober as he explains how the company has fully integrated its #PTT application to work… twitter.com/i/web/status/1…

26th October 2020
UrgentComm

.@SierraWireless announced the commercial availability of the AirLink MG90 platform, which they tout as the first m… twitter.com/i/web/status/1…

26th October 2020

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • Microwave/RF
  • T&D World
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookies Policy
  • Terms
Copyright © 2021 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X