https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-new-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
    • IWCE’s Video Showcase
    • IWCE 2022 Winter Showcase
    • IWCE 2023 Pre-event Guide
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookie Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Omdia Crit Comms Circle Podcast
    • Galleries
    • IWCE’s Video Showcase
    • IWCE 2023 Pre-event Guide
    • IWCE 2022 Winter Showcase
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
    • Sponsored content
  • IWCE
    • Back
    • Conference
    • Why Attend
    • Exhibitor Listing
    • Floor Plan
    • Exhibiting Information
    • Join the Event Mailing List
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Cookie Policy
    • Terms of Service
    • Privacy Statement
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Dispatch/Call-taking


Partner content

Modernizing 911: Three simple steps for a faster emergency response

Modernizing 911: Three simple steps for a faster emergency response

  • Written by Brandon Shopp / American City & County
  • 21st February 2023

When people experience an emergency or life-threatening situation, they dial 911 with the expectation that help will quickly be on the way. However, due to emergency center staffing shortages, large call volumes and other factors, 911 response times have increased in recent years. In some cities, it can even take hours for help to arrive.

Computer-aided dispatch (CAD) systems are doing their part to make emergency response times shorter and more efficient. CAD systems automate emergency dispatches by fielding and prioritizing incoming phone calls to 911 operators, pinpointing the location of callers and submitting dispatch orders to the nearest first responders.

But many CAD systems operate off older legacy 911 networks, are buckling under the weight of unsustainable amounts of traffic and are vulnerable to configuration errors or even cybersecurity attacks. They suffer from performance issues that can cause significant delays in response times—which is an issue that needs to be avoided at all costs considering the difference between losing and saving a life could be seconds.

Fortunately, if you’re a network administrator in charge of a local 911 district, there are three steps you can take to significantly improve the performance of your CAD systems—and get first responders to the scene more quickly.

Routinely audit for possible configuration errors
If a CAD is running inefficiently, it could be the result of a misconfiguration error somewhere within the system. A simple network configuration error can slow down a system or even bring it offline altogether and take hours if not days to repair.

To read the complete article, visit American City & County.

 

Tags: Applications Companies Critical Infrastructure Cybersecurity Dispatch/Call-taking Incident Command/Situational Awareness Internet of Things Internet of Things Interoperability IoT/Smart X Land Mobile Radio Long Term Evolution (LTE) News NG-911 Policy Project 25 Public Safety Public-Safety Broadband/FirstNet Regional Coordination Security Software State & Local Government Subscriber Devices System Design System Installation System Operation Test & Measurement Tracking, Monitoring & Control Partner content

Most Recent


  • Microsoft Outlook vulnerability could be 2023's 'It' bug
    Microsoft recently patched a zero-day vulnerability under active exploit in Microsoft Outlook, identified as CVE-2023-23397, which could enable an attacker to perform a privilege escalation, accessing the victim’s Net-NTLMv2 challenge-response authentication hash and impersonating the user. Now it’s becoming clear that CVE-2023-23397 is dangerous enough to become the most far-reaching bug of the year, security researchers are […]
  • Getting to know the how—and why—of the telecom cloud
    A funny thing happened during the pandemic: The giant cloud hyperscalers burst into the telecom industry. And now it’s time for everyone to get acquainted with them. Why? Well, it seems increasingly inevitable that a certain percentage – ranging from “a little” to “most” – of telecom operators’ network functions are going to run in […]
  • Zipline delivery drone docks, charges by itself
    Zipline has unveiled its new autonomous drone platform, designed to provide accurate everyday delivery to homes in the U.S., including in busy residential areas. Zipline’s previous delivery system worked by parachuting parcels into a specified area. Now the new drone, dubbed Platform 2 or P2 Zip, sends its goods down to customers via a tether […]
  • State and local leaders can alleviate the burden on public-safety personnel by tackling three workforce trends
    Government officials and public safety leaders wear many different hats. They serve as sounding boards for constituent complaints and for new ideas that need vetting. They are change agents charged with improving the lives of citizens and colleagues and are tasked with keeping order. Their most daunting responsibility, however, is keeping members of their community […]

One comment

  1. Avatar Vivian Bell 3rd March 2023 @ 12:27 pm
    Reply

    Superb, Very informative post. Keep sharing.

Leave a comment Cancel reply

To leave a comment login with your Urgent Comms account:

Log in with your Urgent Comms account

Or alternatively provide your name, email address below:

Your email address will not be published. Required fields are marked *

Related Content

  • House bill introduced to extend FCC spectrum-auction authority to May
  • NG911 needed to secure our communities and nation
  • Zetron buys GeoConex to integrate CAD expertise
  • Japan to roll out traffic laws for delivery robots

Commentary


Updated: How ‘sidelink’ peer-to-peer communications can enhance public-safety operations

  • 1
27th February 2023

NG911 needed to secure our communities and nation

24th February 2023

How 5G is making cities safer, smarter, and more efficient

26th January 2023
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

Microsoft Outlook vulnerability could be 2023’s ‘It’ bug dlvr.it/SlC3Hh

20th March 2023
UrgentComm

Getting to know the how–and why–of the telecom cloud dlvr.it/SlBbD1

20th March 2023
UrgentComm

Zipline delivery drone docks, charges by itself dlvr.it/SlBNWy

20th March 2023
UrgentComm

State and local leaders can alleviate the burden on public-safety personnel by tackling three workforce trends dlvr.it/SlBH89

20th March 2023
UrgentComm

6G is shaping up to disappoint, and the industry can blame itself dlvr.it/Sl918J

20th March 2023
UrgentComm

Change is coming to the network detection and response (NDR) market dlvr.it/Sl4cts

18th March 2023
UrgentComm

Telcos need to build businesses, as well as networks dlvr.it/Sl4cRR

18th March 2023
UrgentComm

Get ready for the summer of spectrum squabbling dlvr.it/Sl4c1J

18th March 2023

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.