https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-new-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
    • IWCE’s Video Showcase
    • IWCE 2022 Winter Showcase
    • IWCE 2023 Pre-event Guide
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookie Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Omdia Crit Comms Circle Podcast
    • Galleries
    • IWCE’s Video Showcase
    • IWCE 2023 Pre-event Guide
    • IWCE 2022 Winter Showcase
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
    • Sponsored content
  • IWCE
    • Back
    • Conference
    • Why Attend
    • Exhibitor Listing
    • Floor Plan
    • Exhibiting Information
    • Join the Event Mailing List
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Cookie Policy
    • Terms of Service
    • Privacy Statement
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Urgent Matters


It’s time for PSAPs to prepare for move to next-generation 911

  • Written by Donny Jackson
  • 26th February 2014
Based on the recent proclamations from FCC Chairman Tom Wheeler, PSAP coordinators may want to develop plans for migrating to next-generation 911, even if it is unclear today whether there will be funding to pay for the technological upgrades.

What is in this article?

  • It’s time for PSAPs to prepare for move to next-generation 911
  • It’s time for PSAPs to prepare for move to next-generation 911

It’s time for PSAPs to prepare for move to next-generation 911

There may be considerable debate within the 911 community whether it’s a good idea or practical, but the transition to a next-generation 911 platform seems destined to occur in the nation’s public-safety answering points (PSAPs)—and it will happen sooner rather than later, if current FCC Chairman Tom Wheeler has anything to say about it.

Wheeler bluntly stated during the commission’s January meeting—where rules that wireless carriers and other text providers should support text-to-911 functionality were proposed—that PSAPs need to “get with it,” referring to support of emergency text messaging. This statement drew considerable criticism among many in the 911 community who accused the FCC chairman of not understanding PSAP operational and funding dilemmas.

Last week, the FCC tackled another sticky 911 topic: location information for emergency calls coming from a wireless device being used inside a building. Many observers wondered whether Wheeler would use the opportunity to pacify his critics by softening his stance on the need for PSAPs to upgrade their technology and equipment.

Instead, Wheeler reiterated his position, although he did express a greater understanding of the challenges involved in making the vision of PSAP technological upgrades a reality.

“I’m going to challenge [PSAPs] again, because it takes two to tango here; you’ve got to be able to receive the information,” he said. “I understand that there are budget cuts you have to live under, and I understand the incredible situation [regarding] the tightness of funds, but this agency will [help] you deliver to those that you have to go to the message … about how important it is that the ability to summon help keeps pace with technology.”

Why the sense of urgency? It seems that Wheeler wants to avoid a repeat of the scenario that occurred with the FCC mandate that wireless carriers support E-911 Phase II capability—initially enabling outdoor location of a wireless 911 caller within 300 meters—effective Dec. 31, 2005. The FCC passed the requirement and fined several carriers for not meeting the deadline.

Today—more than eight years after the effective date of the E-911 Phase 2 mandate and more than a decade after the FCC passed the order—the ability to locate wireless callers dialing 911 is still a problem, but not because carriers don’t support the functionality. The problem is that 20 states have at least one county that is incapable of accepting E-911 Phase 2 location information, with 10 states having at least 10% of their counties falling short of Phase 2 standard, according to information from the National Emergency Number Association (NENA).

1 | 2 |
It’s time for PSAPs to prepare for move to next-generation 911
Tags: PSAP Commentary FCC NENA NG-911 Public Safety Urgent Matters Commentary

Related Content

Commentary


Land mobile radio (LMR) systems are just as vulnerable to cyberattacks as any other networks used in the public-safety sector. Here’s what to do about it.

  • 1
7th November 2023

September 3GPP Plenary meetings feature Release 18 progress, Release 19 beginnings

13th October 2023

Better technology can help solve the public-safety staffing crisis

26th June 2023
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.