VOST teams significant in the ‘rebirth of 911’ as incidents are shared more often on social media
From shootings in public places to natural disasters, myriad incidents increasingly are being communicated on Twitter and Facebook before the matter is communicated to an emergency dispatcher via 911, which means public-safety answering points (PSAPs) need to consider new practices when responding to such events, according to officials from Clackamas County Communications Center (C-COM) in Portland, Ore.
