Dispatch/Call-taking

News

Motorola Solutions launches AI-powered virtual-assistant software to aid 911 telecommunicators

Motorola Solutions recently announced the launch of VESTA NXT, which includes “virtual response assistant” technology that leverages artificial intelligence (AI) that can reduce the workload of a 911 call handler by an estimated 20% to 35%, according to a company press release about the offering. Dan Twohig, Motorola Solutions’ vice president of strategic partnerships, said […]

News

Massachusetts officials say firewall issue caused statewide 911 outage on Tuesday

Emergency calls from people in Massachusetts could not reach 911 centers in the state for two hours on Tuesday, because a firewall prevented them from getting through for an unknown reason, officials with the state revealed this week. Personnel with the Massachusetts State 911 Department (State 911) became aware of the interruption to statewide 911 […]

News

RapidSOS unveils innovations in new offerings for 911, public safety

RapidSOS today announced two platforms—Unite and Harmony—that are designed to help 911 centers address personnel shortages and stress challenges by leveraging numerous available data points quickly and automating some of the more mundane tasks associated with emergency calls and digital alerts. RapidSOS CEO Michael Martin emphasized that the new capabilities integrated in the Unite and […]

Partner content

‘The sounds of nature’: Cicada noise causes influx of 911 calls in South Carolina town

For the first time in 221 years, two separate broods of cicadas are emerging in the U.S. this spring, and the first wave is already causing confusion and concern in some impacted towns. Newberry, S.C., made national headlines this week after the Newberry County Sheriff’s Office issued a statement on Facebook that it had received a […]

News

FCC proposes georouting rules for 988 calls to suicide, crisis lifeline

FCC commissioners last week voted unanimously to propose rules that would require carriers to provide a georouting solution for all wireless calls to 988 Suicide & Crisis Lifeline based on the caller’s physical location rather than the current method of using the area code associated with the wireless device. Under the FCC proposal, carriers would […]

Audio

SBC: John Foley discusses upcoming event, training support, 911 initiative

Safer Buildings Coalition (SBC) Managing Director John Foley discusses the organization’s upcoming Wireless Tech & Policy Summit, continued efforts to train and certify intallers of in-building coverage solutions, and its “911 Inside” initiative advocating for wireless coverage inside facilities. The Safer Buildings Coalition Wireless Tech & Policy Summit is scheduled for June 6 in […]

News

Tait, Frequentis partner to offer LifeX software solution in North America

Tait Communications and Frequentis recently announced a strategic partnership that gives Tait Communications exclusive access in North America to the Frequentis LifeX software solution that is designed to integrate digital and analog radio systems, as well as provide a migration path to a host of future technologies. Tait Communications CEO and Managing Director Yoram Benit […]

Partner content

Airbus calls off planned acquisition of Atos cybersecurity group

European aerospace conglomerate Airbus has cancelled plans to acquire French IT services company Atos’ Big Data and Security (BDS) business just weeks after opening negotiations for a potential purchase. Neither company offered any explanation for the sudden development. Instead, in brief statements, both Atos and Airbus disclosed that discussions on the sale had ended. Shares […]

Commentary

Countdown to IWCE 2024: Your Last-Minute Guide

With less than one week left until the grand opening of IWCE 2024, it’s time to gear up for an unforgettable experience at the Orange County Convention Center in Orlando, Florida. As excitement builds, here’s a quick rundown of everything you need to know before the show kicks off: When and Where: Mark your calendars […]

News

FCC approves new rules for satellite-direct-to-phone communications

FCC commissioners today voted unanimously to approve new rules designed to let commercial wireless carriers more easily partner with satellite companies to provide supplemental coverage from space (SCS) services that could eliminate coverage gaps when users are outside. FCC Chairwoman Jessica Rosenworcel outlined the importance of SCS—also known as satellite-direct-to-phone technology—which allows users to maintain […]

News

Motorola Solutions launches AI-powered virtual-assistant software to aid 911 telecommunicators

News

Massachusetts officials say firewall issue caused statewide 911 outage on Tuesday

News

RapidSOS unveils innovations in new offerings for 911, public safety

Partner content

‘The sounds of nature’: Cicada noise causes influx of 911 calls in South Carolina town

News

FCC proposes georouting rules for 988 calls to suicide, crisis lifeline

Audio

SBC: John Foley discusses upcoming event, training support, 911 initiative

News

Tait, Frequentis partner to offer LifeX software solution in North America

Partner content

Airbus calls off planned acquisition of Atos cybersecurity group

Commentary

Countdown to IWCE 2024: Your Last-Minute Guide

News

FCC approves new rules for satellite-direct-to-phone communications

Commentary

September 3GPP Plenary: 6G officially begins, Release 19 on track

Latest 3GPP standards-development work includes new classes of HPUE, progress on mission-critical services

Is LMR the best solution for first responders? Should 4.9 GHz license go to the FirstNet Authority?

Video

Check out key takeaways from Disaster Management Symposium webinars, register to view archives

Video: Opening of the Expo Hall on day three of IWCE 2023

Lynk CEO Charles Miller: The sky’s the limit

Events

UC Ezines

IWCE 2019 Wrap Up