Dispatch/Call-taking

News

Motorola Solutions to buy Spillman Technologies

Motorola Solutions announces the purchase of Spillman Technologies, a provider of on-premise and cloud-based solutions to more than 1,700 Tier 2 and Tier 3 public-safety entities.

Commentary

Geospatial data exchange is needed now to improve efficiencies, save lives

It would allow critical information to be shared at a moment’s notice, even across county lines—a capability that could be the difference between life and death, as in the case of Shanell Anderson.

Video

Motorola Solutions: Randy Long describes benefits of SchoolSAFE solution

Randy Long of SchoolSAFE Communications describes how the dealer-developed solution supports daily communications on educational campuses, as well as interoperability with public-safety personnel during times of emergency.

Video

Comtech: Kent Hellebust describes transition, new opportunities since TCS merger early this year

Kent Hellebust, vice president of safety and security techologies at Comtech Telecommunications, says the transition from TeleCommunication Systems (TCS) customers has proceeded smoothly since Comtech purchased the company early this year.

Video

Locution Systems: Glenn Neal highlights mobile-app capabilities associated with fire-station alerting system

Glenn Neal, president and CTO of Locution Systems, describes the mapping functionality and other mobile-application capabilities that are available to customers of the company’s PrimeAlert fire-station alerting solution.

Commentary

Geographic Information Systems (GIS) in the PSAP: Strategic planning for data integrity

Users at the PSAP must have up-to-date, reliable GIS data to ensure accurate location information is available for dispatch, because it can help save lives. To optimize GIS, there must be a viable-yet-flexible relationship between the GIS data, the GIS software, and the people accessing or using these resources.

Commentary

Coordinating cybersecurity efforts between 911 and FirstNet promises to be critical for public safety

Cybersecurity promises to be a major challenge for public safety as it migrates to IP-based FirstNet and next-generation 911 technologies. Given the constant future need to transport sensitive information between the two networks on constant basis, developing a coordinated cybersecurity strategy for 911, FirstNet and the important interface between the systems is critical.

News

Michigan PSAP realizes benefits from Rave Mobile Safety two-way 911 text solution

Two-way text-messaging functionality from Rave Mobile Safety’s Smart911 platform is helping public-safety answering points (PSAPs) address the growing issue of abandoned emergency calls with greater efficiency and effectiveness, according to a Michigan dispatcher.

News

Airbus DS Communications, NICE announce technology integration, expanded strategic partnership

Airbus DS Communications and NICE announce that the companies are completing integration tests of their 911 solutions—both in the laboratory and in the field—that confirm compatibility in a next-generation 911 environment that supports multimedia communications.

News

Two members of Congress ask GAO for report on NG911 implementation challenges

Reps. Norma Torres (D-Calif.) and Anna Eshoo (D-Calif.) have asked the U.S. Government Accountability Office (GAO) to review the “slow and sporadic” implementation of next-generation 911 (NG911) throughout the nation and about the impact that the diversion of state and local 911 fees has had on emergency services.

News

Motorola Solutions to buy Spillman Technologies

Commentary

Geospatial data exchange is needed now to improve efficiencies, save lives

Video

Motorola Solutions: Randy Long describes benefits of SchoolSAFE solution

Video

Comtech: Kent Hellebust describes transition, new opportunities since TCS merger early this year

Video

Locution Systems: Glenn Neal highlights mobile-app capabilities associated with fire-station alerting system

Commentary

Geographic Information Systems (GIS) in the PSAP: Strategic planning for data integrity

Commentary

Coordinating cybersecurity efforts between 911 and FirstNet promises to be critical for public safety

News

Michigan PSAP realizes benefits from Rave Mobile Safety two-way 911 text solution

News

Airbus DS Communications, NICE announce technology integration, expanded strategic partnership

News

Two members of Congress ask GAO for report on NG911 implementation challenges

Commentary

Latest 3GPP standards-development work includes new classes of HPUE, progress on mission-critical services

Is LMR the best solution for first responders? Should 4.9 GHz license go to the FirstNet Authority?

Countdown to IWCE 2024: Your Last-Minute Guide

Events

UC Ezines

IWCE 2019 Wrap Up