There are many useful public-safety applications on the market today, but a constructive dialogue is needed between first responders and application developers to ensure that public safety’s needs are met in the future, according to speakers on an IWCE Virtual Show panel.
Ryan Seick, Motorola Solutions’ product manager and lead applications manager for public-safety devices, explains how the company’s Intelligent Data Portal (IDP) lets first-responder personnel leverage information from various data sources to improve situational awareness during an incident.
Rivada Networks CTO Clint Smith (a volunteer firefighter) talks about the impact that a FirstNet LTE system could have in the multiple-vehicle-accident scenario depicted in a recent white paper he wrote, as well as other public-safety scenarios that should be explored in the future.
Public-safety answering points (PSAPs) should be able to get much more accurate location data from 911 callers using wireless devices indoors by leveraging information provided by commercial infrastructure such as small cells, Wi-Fi systems and Bluetooth beacons, officials for the National Emergency Number Association (NENA) said in describing the details of the recent agreement struck with the four nationwide U.S. wireless carriers.
By George Rice, iCERT.By leveraging readily available technologies like Wi-Fi and Bluetooth, carriers can provide public-safety answering points (PSAPs) with better accuracy and dispatchable addresses that can be conveyed quickly to first responders when 911 emergency calls are made, even if the communication is initiated from a wireless device from inside a building.
Public-safety agencies have unique “human asset” management needs, because it encounters scenarios that are much more time-sensitive and life-critical than those in the enterprise sector. For example, knowing where and when a police officer leaves his patrol car and whether he took his assault rifle with him isn’t sufficient. Only by knowing what’s transpiring in real time can backup support be dispatched, even if an officer is prevented from calling in on his voice radio.
The Chicago-area suburb of Elgin is using Motorola Solutions’ real-time intelligence console (RIC) technology to put public and private video surveillance on a single platform that integrates with the computer-aided dispatch mapping software in the 911 center, according to city police officials.
With FCC officials indicating that they would establish rules regarding location accuracy for indoor 911 calls from cell phones, the four nationwide wireless carriers announce a voluntary agreement with two key public-safety organizations on the topic, although other first-responder groups expressed objections to the deal.