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Customer Service Phone Numbers:
(US) 866-505-7173
(Outside US) 847-763-9504
Customer Service Emails:
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Penton Media's Fire Chief & Wireless Communications Group

Vice President and Market Leader, Public Infrastructure Group
Phone: 770-618-0333
gregg.herring@penton.com
Gregg is the group publisher of American City & County, American School & University, Fire Chief, Government Product News, Government Procurement, Urgent Communications and Waste Age magazines. He has been in publishing since 1973, joining AC&C in 1988. Gregg graduated from the University of Texas at Arlington with a B.S. in Marketing and Finance. He lives in Roswell, Ga., with his wife Sue, daughters Kirsten and Lauren, and Lola the dog.

Editor-in-Chief and Publisher
Phone: 312-840-8467
glenn.bischoff@penton.com
Glenn Bischoff is the editor-in-chief and publisher of Urgent Communications magazine. Over a 30-year journalism career, his publications have won several ASBPE awards for editorial excellence. He also has written for the Daily Herald, Illinois' third-largest daily newspaper. He earned a bachelor's degree in journalism from Northern Illinois University in 1980.

Show Manager and Conference Director, IWCE
Phone: 203-358-3777
stacey.orlick@penton.com
Stacey Orlick is the show manager for IWCE, as well as the conference director. A tradeshow professional with 18 years of experience, Stacey has been a member of the IWCE team since 2005. Her previous events include the Club Industry Show, the Internet World franchise, Wireless Systems Design Show, Military Electronics Show and ISPCON, among others.
Editorial

Editor
Phone: 414-529-4514
donald.jackson@penton.com
Donny Jackson is editor of Urgent Communications magazine. Before joining UC in 2002, he covered telecommunications for four years as a freelance writer and as news editor for Telephony magazine. Prior to that, he worked for suburban newspapers in the Dallas area, serving as editor-in-chief for the Irving News and the Las Colinas Business News.
Sundeé Koffarnus
Art Director
Phone: 312-840-8413
sundee.koffarnus@penton.com
Contributing Writers
- Jim Barthold
- James Careless
- Merrill Douglas
- Jay Jacobsmeyer
- Harold Kinley
- Doug Mohney
- Dave Plank
- Alan Tilles
Editorial Advisory Council
- Chris Baker, Roseville (Calif.) Fire Department
- Don Denning, City of Boston
- Steve Devine, Missouri Department of Public Safety
- Sal Dragotta, Viking Communications
- Steve Guller, Warner Communications
- Ben Holycross, Polk County (Fla.) Board of Commissioners
- David Jones, Mission Critical Partners (former NENA president)
- Dave and Steve Keller, Radio One
- Wanda McCarley, Tarrant County (Texas) 911 (former APCO president)
- Harlin McEwen, International Assoc. of Chiefs of Police
- Chris Moore, San Jose Police Department
- Myron Polulak, WPCS Intl.
- John Powell, National Public Safety Telecommunications Council
- Steve Rauter, Western Will County (Ill.) Communications Center
- Bill Schrier, City of Seattle
- Andrew Seybold, Andrew Seybold, Inc.
- Tom Sorley, City of Houston
- Steve Souder, Fairfax County (Va.) Dept. of Public Safety Communications
- Scott Tschetter, Eastern Communications, Ltd.
- Nick Tusa, Tusa Consulting Services
- Charles Werner, Charlottesville (Va.) Fire Department and SAFECOM
Sales and Marketing Staff
Stephanie McCall
National Sales Manager
Phone: 913-981-6146
stephanie.mccall@penton.com
Cathi O'Brien
Sales Representative
Phone: 203-358-3715
cathi.obrien@penton.com
Dennis Hegg
Sales Representative
Phone: 707-526-4377
dennis.hegg@penton.com
Wright's Media
Reprints
Phone: 877-652-5295
penton@wrightsmedia.com
Marie Briganti
List Rental
Phone: 914-368-1023
mbriganti@meritdirect.com
Susie Barroso-Walker
Marketing Director
Phone: 212-204-4265
susie.barroso-walker@penton.com
Connie Fonseca
Sales Assistant
Phone: 312-840-8414
connie.fonseca@penton.com
IWCE
View the International Wireless Communications Expo (IWCE) site.
Stacey Orlick
Show Manager and Conference Director
stacey.orlick@penton.com
Glenn Bischoff
Content Director
glenn.bischoff@penton.com
Donny Jackson
Content Director
donald.jackson@penton.com
Stephanie McCall
Sales Manager, Companies A-K
stephanie.mccall@penton.com
Cathi O'Brien
Sales Manager, Companies L-Z
cathi.obrien@penton.com
Susie Barroso-Walker
Marketing Director
Phone: 212-204-4265
susie.barroso-walker@penton.com
Penton Media
David Kieselstein
Chief Executive Officer
Nicola Allias
Chief Financial Officer/Executive Vice President
Robert MacArthur
Senior Vice President



