https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Events
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookies Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • Microwave/RF
    • T&D World
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Galleries
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Events
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
  • IWCE
    • Back
    • Conference
    • WHY ATTEND
    • Exhibitor Listings
    • Floor Plan
    • Exhibiting Information
    • Registration Opens April 2019-Join Our Mailing List
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookies Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Call Center/Command


Cisco IPICS deployed to enhance interoperability in Massachusetts

Cisco IPICS deployed to enhance interoperability in Massachusetts

Four Massachusetts fire control centers have deployed Cisco Systems' IP Interoperability and Collaboration System (IPICS)
  • Written by Urgent Communications Administrator
  • 1st January 2008

Four Massachusetts fire control centers have deployed Cisco Systems’ IP Interoperability and Collaboration System (IPICS) to provide interoperable voice communications between the entities today and serve as the foundation for new levels of data interoperability in the future.

The Massachusetts townships of Ashland, Beverly, Lawrence and Westford serve as the four fire districts in the northeast portion of the state, with each district serving multiple communities, Westford Fire Chief Richard Roshon said. The districts have had common mutual-aid channels for their radio systems, but the IPICS system also quickly enables voice interoperability with landline, cellular and IP telephony phones.

“What the IPICS system allows us to do is to create our own talk groups that then bridge the four fire control points together on those mutual-aid channels,” Roshon said. “Thus, we can actually end up talking to 60 communities in just a short amount of time — a couple of mouse clicks, and we’ve got a talk group established.”

Roshon said the Massachusetts fire districts also considered solutions from M/A-COM and Motorola, but opted for IPICS because of “substantial” cost savings and ease of operations.

“Certainly, when a large incident is going on, we want to look at the ability to make things simple when you have a lot of complex things happening at a particular point in time,” he said.

Also attractive is the future flexibility IPICS offers, Roshon said. In subsequent phases, the Massachusetts system hopes to add additional fire users and other first-responder agencies, as well as integrate microwave backhaul to supply another form of redundancy, he said. Eventually, the goal is to add interoperable data and video applications to the system — notions that are increasingly part of the vendor’s talks with IPICS customers, said Mark Weidick, vice president and general manager of safety and security systems for Cisco.

“It’s that type of dialogue,” Weidick said. “It’s positive regarding what they have, but it’s this vision of what’s possible that we inevitably end up discussing.”

Weidick said the Cisco IPICS solution has been used in more than 70 deployments worldwide.

Tags: Interoperability Call Center/Command content Public Safety

Related


  • Anterix inks $50 million deal with San Diego Gas & Electric to support 900 MHz private LTE system
    Anterix this week announced a $50 million deal with San Diego Gas & Electric (SDG&E) that will result in the utility becoming the license holder for 900 MHz broadband spectrum that will be used to support a private LTE network that will support smart-grid and wildfire-mitigation initiatives. For Anterix, the SDG&E contract is the company’s […]
  • Newscan: White House says 9 fed agencies, 100 companies hit by SolarWinds hack
    Newscan: White House says 9 fed agencies, 100 companies hit by SolarWinds hack
    Web Roundup Items from other news organizations White House says 9 fed agencies, 100 companies hit by SolarWinds hack Pressure builds to name permanent FCC chair New Orleans police moves records system to the cloud with Hexagon St. Louis officials call for top-down review of 911 system after TV investigation Both sides of the mic: […]
  • Redefining communications for today’s mobile workforces
    Communicating with personnel was already a challenge for companies with workers in the field, deskless staff who travel, as well as widespread workforces in siloed divisions and office locations. Now that COVID-19 has all but eradicated traditional in-person relationships and many in-office team members are now working remotely, keeping everyone synced is an even more […]
  • Hi-tech sewer can help safeguard public health, environment and economies
    In the wake of the coronavirus, economic recovery is top of mind for all city leaders, the majority of whom believe that investing in infrastructure and technology can spur a rebound. Yet current analyses indicate that we only have funding available to cover approximately 57 percent of infrastructure system improvements through 2029, leaving an investment gap of $2.6 […]

Leave a comment Cancel reply

To leave a comment login with your Urgent Comms account:

Log in with your Urgent Comms account

Or alternatively provide your name, email address below:

Your email address will not be published. Required fields are marked *

Related Content

  • Newscan: Tyler Technologies to buy NIC in $2.3 billion market-shaking deal
  • Enterprises prepare T-Band applications to alter systems after lengthy FCC freeze
  • Water-utility hack could inspire more intruders
  • AI ups the ante for IoT cybersecurity

Commentary


Ransomware? Let’s call it what it really is: extortionware

21st February 2021

Redefining communications for today’s mobile workforces

18th February 2021

Hi-tech sewer can help safeguard public health, environment and economies

18th February 2021
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

Using data to improve emergency response resources in healthcare arena dlvr.it/RtYfFJ

26th February 2021
UrgentComm

3 security flaws in devices and IoT that need fixing dlvr.it/RtYRxm

26th February 2021
UrgentComm

Newscan: America’s creaky payment infrastructure is showing cracks dlvr.it/RtTzBD

25th February 2021
UrgentComm

California PD: ‘Game-changing’ Live911 streaming of emergency calls accelerates responses dlvr.it/RtPgXS

24th February 2021
UrgentComm

Why Tuscon is building its own 4G network dlvr.it/RtPDG5

24th February 2021
UrgentComm

SolarWinds attackers lurked for ‘several months’ in FireEye’s network dlvr.it/RtP07s

24th February 2021
UrgentComm

Buffalo’s 48 hours to navigate a mission-critical transition to remote work dlvr.it/RtNwfl

24th February 2021
UrgentComm

Digital transformation, connectivity create platform for sustainable mobility dlvr.it/RtNwYm

24th February 2021

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • Microwave/RF
  • T&D World
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookies Policy
  • Terms
Copyright © 2021 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X