https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-new-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
    • IWCE’s Video Showcase
    • IWCE 2022 Winter Showcase
    • IWCE 2023 Pre-event Guide
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookie Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Omdia Crit Comms Circle Podcast
    • Galleries
    • IWCE’s Video Showcase
    • IWCE 2023 Pre-event Guide
    • IWCE 2022 Winter Showcase
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
    • Sponsored content
  • IWCE
    • Back
    • Conference
    • Why Attend
    • Exhibitor Listing
    • Floor Plan
    • Exhibiting Information
    • Join the Event Mailing List
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Cookie Policy
    • Terms of Service
    • Privacy Statement
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Dispatch/Call-taking


Axon, RapidSOS partner to bring multimedia information to 911 centers

  • Written by Donny Jackson
  • 14th May 2021

Axon and RapidSOS recently announced a partnership that will enable 911 centers across the U.S. to have free access to location data, incident alerts and streaming video from Axon devices and share that information with first responders in the field.

RapidSOS CEO and founder Michael Martin said there are three components to the partnership with Axon, the industry leader in body-worn cameras and TASER devices that entered the computer-aided-dispatch (CAD) market last year with the launch of its Axon Respond product.

Through the partnership agreement, Axon will share data with the RapidSOS 911 web portal that is used by more than 2,500 emergency communications centers (ECCs), RapidSOS data will be shared with Axon Respond devices in the field, and Axon’s new CAD platform will have access to all RapidSOS information. The partnership makes sense for both public-safety-focused companies, Martin said.

“At a vision level, we were very aligned on how we can harness technology and data to help the incredible work that 911 and first responders are doing every single day,” Martin said during an interview with IWCE’s Urgent Communications.

“From there, it was a really interesting fit, in that RapidSOS is in nearly every 911 agency in the United States, and Axon is in hundreds of law-enforcement agencies. So, we could now connect the two of those and really close the loop from the citizen, device or home that’s having the emergency all the way out to the responder in the field.”

RapidSOS is recognized throughout the public-safety sector for its ability to package IP-based data and multimedia from consumer devices and share them freely with 911 centers that have not yet upgraded their systems to the next-generation 911 platform. Through this partnership, RapidSOS will enable access to information from Axon’s first-responder devices under similar terms and conditions, according to Martin.

“Just like all of our other stuff, it works on legacy systems, and it’s available for free to the ECC,” he said.

Jeff Kunins, Axon’s chief product officer and executive vice president of software, expressed enthusiasm about Axon’s agreement to work with RapidSOS.

“We are thrilled to partner with RapidSOS to further unleash the power of our investment in the Axon Respond real-time operations platform to deliver faster, safer and more efficient responses by unifying and delivering rich data to emergency response coordinators and first responders alike,” Kunins said in a prepared statement.

“Many agencies already rely on both Axon and RapidSOS to manage emergency response. By enabling our solutions to work seamlessly together, we empower first responders with a single source for mission critical information as well as the ability to deliver industry-leading tools for agencies to securely and more efficiently manage resources and thereby respond faster than ever.”

Although the Axon-RapidSOS partnership has been announced, the information-sharing capabilities will not be available to 911 centers until later in the year, Martin said.

Michelle Potts, communications manager at the Chandler (Ariz.) police department, said the Axon-RapidSOS partnership should help 911 centers better inform first responders in the field about the environment they encounter at the scene of an emergency.

“We are excited about this partnership, as we currently use both RapidSOS and the suite of Axon technology,” Potts said in a prepared statement. “These tools will provide our emergency dispatch teams with additional life-saving information in real time, as well as provide visibility to better assist any type of emergency.”

Teaming with Axon is just the latest announcement for RapidSOS, which currently links data from more than 350 million devices into about 4,800 ECCs that serve territories that cover 92% of the U.S. population, Martin said. During the past year, RapidSOS announced agreements that enable 911 centers to access to health information, vehicle telematics and connected-building data, as well as indoor maps, he said.

“As you can imagine, that information is useful to 911, but it can be really powerful to responders out in the field—and that’s obviously where Axon is,” Martin said. “What’s cool here is that data will not only flow into 911 but actually out to responders out in the field. And first responders in the field will also be sharing data back to 911 through the RapidSOS portal at these 911 agencies. That gives you the location of those officers, as well as stream video from their body cameras.

“Really, for the first time for a 911 center, it closes that citizen-to-first-responder loop. On one pane of glass, you’re looking at the location, the sensor data from the vehicle, and even the officer on scene and what are they seeing. It’s all right there at the 911 center, so I’m pumped.”

Martin noted that the RapidSOS portal is not a replacement for CAD but a tool that can be integrated with a CAD system to enhance the work of 911 telecommunicators.

“The ECC is still going to have their CAD,” Martin said. “But now on one map, they’re going to be able to pull up all of the Axon body-camera footage and the exact officer location. All of that information comes together in this rich data portal that can be embedded in any CAD or any CPE—and all of that’s available for free to our 40 to 50 partners, as well.”

 

Tags: homepage-featured-4 Alerting Systems Applications Companies Dispatch/Call-taking Funding In-Building Incident Command/Situational Awareness Internet of Things Interoperability IoT/Smart X Long Term Evolution (LTE) News NG-911 Public Safety Public-Safety Broadband/FirstNet Software State & Local Government Subscriber Devices System Operation Test & Measurement Tracking, Monitoring & Control Video News

Most Recent


  • Verizon officials highlight role of 5G tech for responders during IWCE keynote
    LAS VEGAS—As the public-safety sector continues to expand its use of data-intensive applications, developments in 5G can provide the low-latency, high-bandwidth connectivity to meet these needs, Verizon officials said yesterday during a keynote address at IWCE 2023. Bryan Schromsky, managing partner for Verizon’s public-sector unit, noted that the carrier plans to complete its deployment of […]
  • Day 3 of IWCE 2023 features the opening of the Expo Hall
    A small crowd gathered around a four-legged robot that shifted with lifelike movements, running forward onto the show floor of the 2023 IWCE exposition in Las Vegas, Nev. “It’s meant for public safety and inspection of infrastructure,” said Charlie Robb, chief revenue officer for Common Objects, which had outfitted the Boston Dynamics robot, Spot, with […]
  • Rescue 42 launches miniCRD deployable for FirstNet
    Rescue 42 yesterday announced the launch of its miniCRD (mCRD) for FirstNet, which provides much of the functionality of the company’s Compact Rapid Deployable at a much lower cost.and in an even more portable form factor—two ruggedized cases that are about the size of checked luggage. Rescue 42 CEO Tim O’Connell said the mCRD (pictured […]
  • IWCE 2023
    Safer Buildings Coalition conducts annual event at IWCE 2023
    A common theme ran through the Safer Buildings Coalition’s annual meeting Monday night during IWCE 2023 at the Las Vegas Convention Center—strength through collaboration. “The perception is that the challenge is ‘out there,’ and someday, maybe the challenge will come here,” said Billy Bob Brown Jr., executive assistant director for emergency communications within the Cybersecurity […]

Leave a comment Cancel reply

To leave a comment login with your Urgent Comms account:

Log in with your Urgent Comms account

Or alternatively provide your name, email address below:

Your email address will not be published. Required fields are marked *

Related Content

  • RapidSOS functionality helps 911 centers overcome outages after Nashville explosion
  • RapidSOS CEO outlines plans to integrate smart-grid, smart-city data into public-safety platform
  • RapidSOS, MedicAlert partner to enable sharing of key patient information during emergencies
  • RapidSOS partners with Google to deliver improved wireless 911 caller location to PSAPs

Commentary


Updated: How ‘sidelink’ peer-to-peer communications can enhance public-safety operations

  • 1
27th February 2023

NG911 needed to secure our communities and nation

24th February 2023

How 5G is making cities safer, smarter, and more efficient

26th January 2023
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

Gallery: The last day of IWCE 2023 dlvr.it/SllQKJ

30th March 2023
UrgentComm

Video: Opening of the Expo Hall on day three of IWCE 2023 dlvr.it/SlkyNy

30th March 2023
UrgentComm

Verizon officials highlight role of 5G tech for responders during IWCE keynote dlvr.it/Slkh9n

30th March 2023
UrgentComm

Day three of IWCE 2023 features the opening of the Expo Hall dlvr.it/Slhgvr

30th March 2023
UrgentComm

Gallery: The Expo Hall opens on day three of IWCE 2023 dlvr.it/SlhfPT

29th March 2023
UrgentComm

Rescue 42 launches miniCRD deployable for FirstNet dlvr.it/SlgdtY

29th March 2023
UrgentComm

RT @IWCEexpo: 📽️ More sights from Day 2 at #IWCE23. It's been a fantastic start so far... Thanks to you! Tomorrow is another awesome spea…

29th March 2023
UrgentComm

RT @IWCEexpo: Ildefonso De La Cruz Morales, Principal Analyst-Critical Communications @OmdiaHQ takes the stage and kicks off tonight’s Keyn…

29th March 2023

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.