Emergency Communications Districts across Tennessee Address Cybersecurity Vulnerabilities

The Tennessee Emergency Communications Board (TECB) is transitioning to a statewide emergency services internet protocol network (ESInet) to provide transport architecture to deliver 911 calls to NG911-compliant ECCs. Like any IP network, an ESInet is inherently vulnerable to cybersecurity risks, and government entities-including public safety agencies—are increasingly falling victim to such attacks. Knowing this, TECB partnered with Mission Critical Partners (MCP) for a baseline security and cybersecurity assessment of Tennessee’s 911 environment.

• The TECB provides management and operations support to Tennessee’s 100 emergency communications districts, who supply emergency communications services to the state’s citizens and visitors through 119 primary and 24 secondary/backup emergency communications centers.
• As part of the project, each ECC received a report that identified and prioritized the risks associated with its unique 911 network and system environment
• Gain insights into short- and long-term strategies and tactics they could utilize to improve their physical security and cybersecurity posture.

Download the case study to learn more about the process and strategies utilized.

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