iCERT: Ellen O’Hara, Alice Johnson outline key findings of PSAP-consolidation report
Ellen O’Hara (left), chairman of the board for Zetron and a member of the iCERT board of directors, and Alice Johnson, Zetron’s product manager for MAX call taking, discuss some of the the benefits and challenges that public-safety answering points (PSAPs) face as they pursue various consolidation and resource-sharing strategies.
