Dispatch/Call-taking

New Orleans-area 911 center inks multiyear APEX deal with Carbyne to replace call-handling system

Orleans Parish Communications District (OPCD), one of the largest 911 centers in the U.S., will replace its existing call-handling system with APEX, the cloud-native call-management platform from Carbyne to integrate many next-generation 911 (NG911) capabilities within the normal call-flow process, according to an OPCD official. OPCD Executive Director Tyrell Morris said the New Orleans-area 911 […]

APCO, NENA, NASNA speakers cite ‘discussions’ to address NG911 funding issues

Representatives of three organizations associated with 911 expressed some optimism that ongoing “discussions” between could lead to broader consensus on the language that should be included in any legislation to provide $15 billion in federal funds to accelerate the deployment of next-generation 911 (NG911) across the United States. Personnel from the Association of Public-Safety Communications […]
Newscan: Dorchester County (S.C.) learning lessons following 911 outage

Newscan: Dorchester County (S.C.) learning lessons following 911 outage

Web Roundup Items from other news organizations Dorchester County (S.C.) learning lessons following 911 outage Carbyne 911 technology ‘a lifesaver’ in New Orleans GCHQ’s mass data interception violated right to privacy, court rules The Colonial Pipeline ransomware hackers had a secret weapon: self-promoting cybersecurity firms Another Motorola ‘monkey wrench’ would put profits ahead of public […]

Klobuchar pledges support for NG911 funding, does not address specifics of proposal

Sen. Amy Klobuchar (D-Minn.)—a co-chair of the Congressional Next-Gen 911 Caucus—vowed to sponsor legislation once again that calls for at least $12 billion in federal funding to upgrade public-safety answering points (PSAPs) to next-generation-911 (NG911) technology, but she did not release any details of her proposal. Two years ago, Klobuchar sponsored  the “Next Generation 911 […]
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