Dispatch/Call-taking

Pyramid Consulting Services: Terry Burnworth outlines 911 information-overload challenges, previews Dec. 11 webinar

Terry Burnworth, president of Pyramid Consulting Services, explains the challenges that 911 centers–particularly smaller centers in rural areas–face as 911 transitions from a voice-centric operation to one that needs to process data, photos and video from a variety of sources, including IoT sensors, surveillance cameras and witnesses at an incident scene. On Dec. 11 at […]

FCC adopts new rules for Z-axis vertical location of wireless 911 callers, but critics question their practical use

FCC commissioners yesterday voted to approve rules requiring wireless carriers to deliver 911 callers’ vertical location that is accurate within three meters in most cases, but critics expressed concern that the location information will not be provided in a manner that is useful to public safety. Under the new order, vertical—or Z-axis—80% of indoor wireless […]
Newscan: NENA-initiated international alliance will work to accelerate next-gen emergency communications globally

Newscan: NENA-initiated international alliance will work to accelerate next-gen emergency communications globally

Web Roundup Items from other news organizations Robot used in landmark brain surgery, opening door to remote surgery via 5G Security robots are mobile surveillance devices, not human replacements T-Mobile has made big promises about its merger—but talk is cheap Tech, Wi-Fi companies back broader unlicensed use at 6 GHz; public safety and utilities balk […]
Newscan: CenturyLink, West Safety Comms agree to $575,000 fine over 911 outage

Newscan: CenturyLink, West Safety Comms agree to $575,000 fine over 911 outage

Web Roundup Items from other news organizations CenturyLink, West Safety Comms agree to $575,000 fine over 911 outage How malformed packets caused CenturyLink’s 37-hour, nationwide 911 outage California DMV ‘data breach’ exposes thousands of drivers’ Social Security information Drones in public safety: Real-life crime-scene investigations at night Five key differences between in-building public safety and […]

911inform: Ivo Allen outlines how company’s cloud-based service aids 911 centers, first responders during an incident

Ivo Allen, CEO of 911inform, demonstrates how the 911inform cloud-based platform automatically delivers maps, building data, video feeds and access to important facility via a RapidSOS link to a public-safety answering point (PSAP) when a 911 call is made from an enterprise location, such as school campus. Allen is joined by Avaya’s Mark “Fletch” Fletcher, […]
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