NG-911

Commentary

New telecommunicator-training guidelines mean a much brighter day has dawned for 911

After three years of consensus-building work, recommended minimum training guidelines for 911 telecommunicators have been established, which could provide a foundation for a future in which a baseline level of emergency-calling service can be achieved nationwide.

Commentary

Go for the Gold: Integrated text-to-911 for PSAPs

Integrated text-to-911 technology makes it easier for call-takers in even more public-safety answering points (PSAPs) to manage SMS text-to-911 messages by simplifying the process of text-to-911 call delivery.

NICE: Patrick Botz outlines new functionality included in version 7.2 of Inform platform

Patrick Botz, director of engagement for NICE Public Safety, explains how the recently released 7.2 version of its Inform platform can improve PSAP efficiency via features like enhanced audio searching, integration with Priority Dispatch’s AQUA for evaluators, and certified support for next-generation 911 call handling and text-to-911 applications.

Commentary

Get ready to adapt, because a flood of critical-communications changes are coming

It may be tough to pinpoint exactly when everything will happen, but all signs point to significant changes on the horizon throughout the critical-communications industry. It’s time to get ready for an exciting-but-bumpy ride.

News

Cybersecurity experts outline challenges associated with FirstNet, other public-safety communications

FirstNet plans to provide state-of-the-art cybersecurity by employing innovative methods that offerors are expected to propose in the request-for-proposals (RFP) process, but the entire public-safety community needs to take action to help ensure that subscriber agencies are not negatively impacted by cyberthreats, according to a panel of cybersecurity experts.

News

Newscan: John Oliver takes a look at 911 technology, operations and funding

Web Roundup Items from other news organizations John Oliver takes a look at 911 technology, operations and funding How Dedicated Short Range Communications (DSRC) makes us less safe: Privacy and Security (Part 1) Congress hits FDIC cyber breach that ‘boggles the mind’ DHS will beef up law-enforcement IT network, using cloud savings Tummy problems? Just […]

News

FCC task force outlines upcoming work on cybersecurity, architecture and funding for next-gen 911

Members of the FCC’s Task Force on Optimal PSAP Architecture (TFOPA) discuss this year’s vision for the second phase of their work, which includes providing greater detail about the cybersecurity, architecture transition and funding components of the report on next-generation 911 (NG911) that was released early this year.

Commentary

As technology changes rapidly, policies lag too far behind

A lot is happening in the technology arena, with innovations happening constantly in the IP and wireless sectors. But policy development lags well behind technology advances, and that could be dangerous as the new applications are used in more critical settings.

News

Florida county realizes benefits of integrated text-to-911 capability

Integrated text-to-911 service has proven to be beneficial to citizen in Collier County, Fla., and has not been a burden to telecommunicators in the local public-safety answering point (PSAP), according to a key county official.

News

FCC takes step to replace TTY with real-time text (RTT) technology, points to text-to-911 adoption

FCC commissioners today voted to propose rules that recognized real-time text (RTT) technology as a replacement for legacy text-telephone (TTY) device that have been used by hearing- and speech-impaired users for decades. RTT would replace TTY on wireless phone networks beginning in December 2017, and the FCC proceeding will consider a similar transition for IP-based landline networks and broader text-to-911 services.

Commentary

New telecommunicator-training guidelines mean a much brighter day has dawned for 911

Commentary

Go for the Gold: Integrated text-to-911 for PSAPs

NICE: Patrick Botz outlines new functionality included in version 7.2 of Inform platform

Commentary

Get ready to adapt, because a flood of critical-communications changes are coming

News

Cybersecurity experts outline challenges associated with FirstNet, other public-safety communications

News

Newscan: John Oliver takes a look at 911 technology, operations and funding

News

FCC task force outlines upcoming work on cybersecurity, architecture and funding for next-gen 911

Commentary

As technology changes rapidly, policies lag too far behind

News

Florida county realizes benefits of integrated text-to-911 capability

News

FCC takes step to replace TTY with real-time text (RTT) technology, points to text-to-911 adoption

Commentary

Latest 3GPP standards-development work includes new classes of HPUE, progress on mission-critical services

Is LMR the best solution for first responders? Should 4.9 GHz license go to the FirstNet Authority?

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